Account deletion

Download your data export from Settings. It covers your profile, brands, social accounts, emails and forwarding inboxes, phone-number status, billing and activity history; it never includes passwords, vault contents, or text-message codes. Replace every Handlebook phone number on connected social accounts, cancel renewal, and wait for provider-confirmed release and for any phone subscription to end or be refunded. Sign in again shortly before deleting. Save any records you need; deletion cannot be undone.

Deletion removes your profile, brands, social-account records, managed email forwards, uploaded brand logos, encrypted password ciphertext and vault metadata, activity records, expired phone records, Handlebook's copy of phone billing history, forwarding inboxes, and sign-in account. Handlebook cannot recover your vault after deletion.

Deletion runs as a series of steps, not as one all-or-nothing action: email forwards are removed first, then brand logos, then your workspace records, then your sign-in. If a step fails, the earlier steps stay done, nothing later runs, and you or support can retry from where it stopped. Handlebook does not cancel payment-processor subscriptions during deletion, so deletion waits until they have ended; the payment processor keeps its own records under its policies.

Providers may retain limited billing, fraud-prevention, security, or legal records for the period required by law or their policies. Aggregated statistics that no longer identify you may also remain.

Use Delete account in Handlebook Settings. You must type DELETE and have signed in within the last 15 minutes. The request is blocked, with the exact reasons shown, while a phone number is active or awaiting release, a phone subscription or refund is still open, Handlebook Core is still set to renew, or a forwarding inbox change is pending. Deletion never releases an active number for you.