Privacy policy
What Handlebook stores, why it is needed, and the choices creators have.
Effective November 8, 2026
Private-beta draft. This text has not yet been reviewed by qualified legal counsel and may change before public launch.
Information we collect
We store your sign-in identity, profile name, forwarding inbox, brands, social-account metadata, email aliases, recovery notes you choose to add, and phone-rental records. Provider billing and service events may also be retained to prevent duplicate charges and investigate failures.
Passwords and verification messages
Passwords are encrypted in your browser before storage. Handlebook stores ciphertext and cannot decrypt it without your device-approved vault key, vault password, or recovery key. Phone verification messages are access-controlled, expire, and are not placed in browser storage or analytics.
How information is used
We use information to operate forwarding, organize accounts, provide encrypted credential storage, provision phone services you request, prevent abuse, secure the service, and provide support. We do not sell personal information.
Service providers
Handlebook relies on hosting, authentication, database, email, telecommunications, and analytics providers. They receive only the information needed to provide their service and are subject to their own terms and privacy commitments.
Retention and deletion
Account metadata is kept while your account is active. Short-lived verification messages expire automatically. You may download a data export and delete your account in Settings. The export excludes passwords, vault contents and text-message codes. Deletion removes Handlebook's records and uploaded brand logos but not records held by the payment processor. Active phone numbers and open subscriptions must end before account deletion.
Contact
During private beta, send privacy questions to the support contact shown below. This beta policy must be reviewed by qualified counsel before a broad public launch.